1. Consultation

The first step is to speak with our team about your bin and sack collection requirements. Our experienced advisors will take the time to understand your business, the type of waste you produce, and the frequency of collections needed to keep your premises clean, safe, and fully compliant. We support a wide range of waste streams, including general waste, mixed recycling, glass, food waste, and specialist waste, ensuring you receive the most appropriate and cost-effective solution.

If you already know the exact type and size of waste bins or sacks you require, we can quickly prepare a customised service plan and quotation on the spot. This includes confirming the choice of waste containment, collection schedule, pricing, and compliance arrangements, allowing you to get your service in place without delay. If you are unsure, we will guide you through the options and recommend the most efficient setup based on your waste volume, available space, and operational needs. We aim to make the process simple and stress-free from the very beginning, providing you with a tailored, reliable waste collection plan that ensures your waste is managed responsibly and your business remains fully compliant with all relevant regulations.

2. Site Visit (If necessary)

A site visit or survey may be needed if you are sceptical about your waste service requirements. This involves a comprehensive on-site assessment designed to fully understand your operational needs, waste output, compliance requirements, and site logistics before any service agreement is reached. This step ensures that the waste service provided is accurate, efficient, cost-effective, and fully aligned with UK environmental and health & safety regulations.

During the visit, a structured evaluation of your premises would be carried out to identify all waste streams produced on site, such as general waste, mixed recycling, food waste, clinical waste, or hazardous materials. We assess the waste storage space, estimated volume of each stream, how frequently waste accumulates, and whether current arrangements are sufficient or require optimisation. The inspection may also include evaluation of the bin room condition, fire safety compliance, ventilation, lighting, pest control risks, access routes for collection vehicles, and safe manoeuvring space. This helps determine the appropriate bin sizes, types, and placement to ensure safe handling, prevent overflow, reduce hygiene risks, adhere to Duty of Care responsibilities, and to make recommendations where necessary.

3. Quotation & Recommendation

Following your initial enquiry and site assessment, we will prepare a detailed quotation and professional recommendation tailored specifically to your waste service requirements. This process ensures you receive the most efficient, compliant, and cost-effective solution based on your waste volumes, business type, and operational needs.

Our quotation provides a clear and transparent breakdown of recommended waste service. This may include:

• Bin Types, Sizes & Number: Guidance on the most suitable waste containment (240L, 660L, or 1100L) or sacks.
• Collection Frequency: Weekly, twice-weekly, or daily collections based on quantum of waste produced.
• Waste Streams Covered: General waste, mixed recycling, cardboard, glass, food, clinical, hazardous, or bulky waste.
• Pricing Structure: Clear and transparent service costs, including collection charges.
• Contract Terms: Flexible contractual agreement options designed to suit every business operation.

4. Contract Documentation

The waste contract document is a legally binding agreement between Landmark Waste Management Services and the customer. This ensures that both parties clearly understand their responsibilities, service expectations, and compliance obligations before collections begin, ensuring full compliance with UK waste management regulations.

The document confirms the exact scope of services, including:

• Types of waste to be collected
• Sacks/Bin types, sizes, and quantities
• Collection frequency and agreed service days
• Waste storage locations and collection points
• Additional services like bin or bin room cleaning

The signing of the waste agreement ensures the customer receives the Waste Transfer Note (WTN) as part of an important legal requirement.

5. Waste Service Setup & Delivery

Once documentation is complete, bins or sacks will be delivered to your designated address. We aim to collect and dispose of your waste as per the contractual arrangement. Accordingly, the waste transfer notes are updated on the system to reflect our legal obligations.

At Landmark, we take pride in delivering exceptional waste services to countless businesses. Join our happy customer list today and enable a clean workspace and healthier environment.